I did not know a pen could look better than mint.  Daniel provided expert advice to a new collector to replate the ball on the clip of a Waterman 12PSF in an unnoticeable fashion. Furthermore, he polished the rest of the nib so that it looks like it just came from the factory.  Finally, and most surprisingly, he burnished the hard rubber and restored the color to the pen.  But he did not just do that, it literally shines and gleams in a manner I thought was not possible.  Even on the top of the cap the finish is such that my content, smiling teeth can be seen in reflection.  Many thanks, Daniel; I am simply astounded and very grateful….You have brought the vintage pen quest to new levels of possibility with your outstanding work.

The pen came in today and I am extremely impressed with your skillful repair. I planned to look at the pen with great scrutiny, knowing this would be the most careful look it would get from me. Your results are amazing! To be honest, I doubted you could get the dents out well enough to satisfy me. Not that I thought you weren’t a good repairman, it was more the realization that I am very particular, probably had some unrealistic expectations and I wanted the pen to look essentially as it did when I bought it for my father. In addition to now having a nice looking pen, I also have the nostalgia of knowing this was the pen that I bought some 40 years ago when I was in college and worked at the pen counter at the university bookstore. It is very gratifying to know that there is someone like you that is committed to such a high level of service.