You told me when I showed you my dinged GF ‘51’ cap that you weren’t sure you could make it perfect, but when the pen came home I tried for some time, without success, to find the ding. I know where it was, doggonnit, I even have a photograph of it, and I still can’t find it; it’s just not there anymore. Thank you! You, sir, are magic, and when I find somebody as good as you are, I tend to come back. And to refer all my friends.

The pen came in today and I am extremely impressed with your skillful repair. I planned to look at the pen with great scrutiny, knowing this would be the most careful look it would get from me. Your results are amazing! To be honest, I doubted you could get the dents out well enough to satisfy me. Not that I thought you weren’t a good repairman, it was more the realization that I am very particular, probably had some unrealistic expectations and I wanted the pen to look essentially as it did when I bought it for my father. In addition to now having a nice looking pen, I also have the nostalgia of knowing this was the pen that I bought some 40 years ago when I was in college and worked at the pen counter at the university bookstore. It is very gratifying to know that there is someone like you that is committed to such a high level of service.